Do you serve kosher breakfasts? Can I use a non-electronic key on Saturday? Could you please leave the light on in my room? Perhaps you sometimes get questions like this from Jewish hotel guests. Likrat Public shows you how to handle such situations.
Cultural differences can lead to misunderstandings, especially in the tourist industry. The Likrat Public project was launched to help prevent this from happening. The goal is to help non-Jewish organisations better understand their Jewish customers. In a Likrat-Public encounter, employees then have the opportunity to clarify uncertainties in behaviour, communication, wishes and questions in dealing with Jewish customers or guests.
Likrat Public – increasing understanding with encounters
The meetings are conducted by specially-trained young Jewish adults. These meetings can be held as part of a continuing education course, team-building activities, or as a stand-alone event. During the encounters, the employees can ask the Likrat-Public representatives all questions about Judaism and about Jewish guests and customers. There are no forbidden, wrong or stupid questions! Participants receive important information about Judaism that helps to avoid misunderstandings or solve problems.
Previous Likrat encounters
Likrat Public has already successfully held a number of these events in holiday resorts such as Arosa, Davos and Saas-Grund. Events have also been held for hotel staff, such as at the St. Josef Hotel, the Alexander Hotel, the FIFA Ascot Hotel and the Four Points Hotel, all in Zurich. In the health sector, an event was held for Wollishofen Physiotherapy and at the Alpamare Wellness Spa.
Likrat Public plans to locate Jewish mediators at selected tourist destinations in the summer of 2019 and 2020. They will be available to answer questions from Jewish tourists and local tourism representatives, and will also offer mediation services.
Likrat Public is a service offered by the SIG, the umbrella organisation of Jewish communities in Switzerland, and a further development of the Likrat dialogue project, which is aimed at schoolchildren.